FAQ'S
Can I change my route?
Yes. Routes start at different times. Show up in time
for your route, get in the "Already Registered"
line, and let the volunteers know you want to switch routes.
There is nothing else you need to do.
How much is registration?
Cost varies based on where and when you register. See the registration details page for more information.
Where can I
register?
In store or online options available. See the registration
details page for more info.
(Registration)
I didn't get
a receipt, am I registered?
If you registered in a store, the clerk should have given
you a paper receipt. We will honor the store receipt.
There is a delay between when you register in the store
and when your are logged into our rider list.
If you registered online, you were sent an automatic e-mail
receipt. If you did not receive this, your e-mail address
was entered incorrectly or your e-mail system blocked
the message.
Are kids allowed?
Children are allowed on theride. All riders under 14 must
be accompanied by an adult who is also riding. All riders
on a bicycle are full cost. Children being pulled in a
trailer or on a child seat are charged a reduced entry
fee. We charge pedaling children full price because they
are fully provided all of the same safety and support
services, including a SAG vehicle for their bikes, mechanical
support, rest stop, medical support, finish line party,
etc.
How do I get
my rider materials?
You check in at the start lineat the time the ride opens
(see registration details page). You may also go to the
Pre-Ride Party, see the registration details page for
more info. The Pre-Ride Party is completely
optional.
How will I know the route?
See the route details page for a map of the ride. This is
only an overview map and is subject to minor adjustments.
You will receive a course map at the event. We will also
have an oversize map at the start line and at the Pre-Ride
Party for you to review and ask questions.
Do we get a map?
Yes. We will have maps for you at the start line.
How is the course
marked?
We use Dan Henry markings for a portion of the course
and bright yellow arrows at eye level.
Pre-ride party?
The pre-ride party is optional. You do not have to attend.
It's free and it's an opportunity to pick up your rider
materials before the day of the ride. See the registration
details page for more info on when and where.
Can I pick up
rider materials for other people?
Yes, but be sure to inform them that you have materials.
What if I didn't
make it?
No problem. Just go to the start line at the time your
course opens, you’ll be able to pick up all your
rider materials then and there.
Do I have to carry my
own stuff?
We suggest you bring two water bottles and anything else
you need to be comfortable on the ride. At the SALES AND
INFO tent, we can accept a WELL SEALED AND LABELLED ba that
will be available for you at the finish line. Please bring
a bag if you think you will leave items behind.
What kind of
food is on course?
We provide a variety of tasty and nutritious food along
the way. If you have special dietary needs, please bring
sufficient amounts of food that meets your special needs
in case the ride food does not.
How often are
rest stops?
Rest stops are every 15 miles, on average.
See the event details
pae for a complete ride schedule.
Your information is secure
with us?
Our online registration is through ORbike and it is secure.
In the registration process you may join or opt out of the
ORbike newsletter. All paper registrations will be processed
through ORbike. Through our partnership with ORbike, you
will be added to the ORbike newsletter, but you may easily
unsubscribe at any time.
More Inforamtion?
If your questions were not answered above, please contact
us at Info@TourDeLab.com
or by phone 503-459-4508.
